Privacy Policy

Introduction

A. G. Software Technologies (AGSoft) ("we", "our", or "us") operates the ColdStoreApp cold storage management software. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Business information (cold storage name, location)
• Account credentials
• Payment information for subscription services

Usage Data

We automatically collect certain information when you use our software:

• Device and browser information
• IP address and location data
• Usage patterns and feature interactions
• Error logs and performance data

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our software services
• To process transactions and send related information
• To send you technical notices and support messages
• To improve our software and develop new features
• To detect, prevent, and address technical issues

Data Security

We implement industry-standard security measures to protect your data:

• 256-bit SSL encryption for data transmission
• Secure cloud storage with regular backups
• Access controls and authentication
• Regular security audits

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

You have the right to:

• Access and receive a copy of your data
• Request correction of inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: admin@coldstoreapp.com
• Phone: +91 88690 06580
• Address: Sri Bhola Nath Cold Storage, Bakshipura, Bahraich, 271801